Shipping

We ship all packages to Canada via Canada Post or Fedex.  The cost for shipments within Canada is $15.95. (excluding Nunavut, Northwest Territories and Yukon and remote Maritimes towns- $45.95 each pair with Canada Post)

*FEDEX online tracking available. Shipping via Fedex is $19.95. For FEDEX online order tracking, Click here

If you live in a remote area, we will automatically ship via Air Canada Post.

If you have any question regarding a product or an order that you have placed or would like to place an order by phone, please call us at (613) 273-2181.  All orders are priced in Canadian dollars.

We make every effort to ship your order as quickly as possible. Please allow 7 to 10 business days for delivery of items in stock.

Items ordered together are not necessarily shipped together. We will notify you of any item that cannot be shipped immediately and you will be given the option to make any changes at that time.

Your satisfaction is guaranteed, we have built our business on this policy.  If you are not satisfied with your order when it arrives, you can return it within 30 days in unused condition for a prompt exchange or refund. If you need to return an item please email us at info@thebrownbear.ca to get an RA # with return instructions.